Elissa Johnson Rios

I have an unwavering passion for public safety and leadership. I’ve built a career defined by mentorship and dedication to excellence in 911 Communications. From the start of my career, I’ve quickly distinguished myself through commitment to teamwork, ability to lead by example, and desire for educational growth. Throughout my career, I’ve trained dozens of dispatchers who have gone on to thrive in the field and rise into leadership roles of their own. I’m known for my strong-minded leadership, effectiveness under pressure, and deep understanding of both people and process. I believe wholeheartedly in leading by example, setting the tone for professionalism and accountability in every interaction. My influence extends beyond my current role as I often collaborate with former employers and colleagues and see it as a testament to my expertise, me being a trusted resource, and the respect I’ve earned in the industry. At the heart of my success is my genuine passion for helping others grow. I believe in creating open, supportive spaces where people feel empowered to ask questions, seek guidance, and connect. My leadership philosophy is simple yet powerful: invest in people, and excellence will follow.